Welcome to Gift Tree BD. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Use

By using this website, you confirm that:

  • You are legally capable of entering a binding agreement
  • All information provided by you is accurate and complete
  • You agree to follow our policies, terms, and guidelines

Gift Tree BD reserves the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Services

  • All products displayed on our website are subject to availability
  • Images are for reference purposes only; slight variations in color, shape, or packaging may occur due to natural and supplier differences
  • Flowers, cakes, chocolates, fruits, and balloons are subject to seasonal and market availability

3. Order Confirmation & Acceptance

  • An order is considered confirmed only after full or partial payment is received
  • Gift Tree BD reserves the right to cancel or refuse any order due to pricing errors, product unavailability, or unforeseen circumstances
  • Once an order is confirmed, it may not be modified or cancelled except as stated in our Refund & Return Policy

4. Pricing & Payments

  • All prices are listed in BDT (Bangladeshi Taka) unless stated otherwise
  • Prices may change without prior notice
  • Payments can be made via bKash, Nagad, Rocket, bank transfer, or card
  • Any transaction or gateway fees are the responsibility of the customer

5. Delivery Policy

  • Delivery times are estimated and may vary due to traffic, weather, strikes, or other unforeseen factors
  • Same-day delivery is subject to order cut-off times and availability
  • Gift Tree BD is not responsible for delivery delays caused by incorrect address, recipient unavailability, or unreachable phone numbers

6. User Responsibilities

Customers are responsible for:

  • Providing correct delivery information
  • Ensuring the recipient is available at the delivery location
  • Reviewing order details before confirming payment

Gift Tree BD will not be liable for failed deliveries due to incorrect or incomplete information provided by the customer.

7. Intellectual Property

All content on this website—including text, images, logos, designs, and graphics—is the property of Gift Tree BD and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

Gift Tree BD shall not be liable for:

  • Indirect or consequential losses
  • Emotional dissatisfaction after successful delivery
  • Delays or failures caused by events beyond our control

9. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh, and any disputes shall be subject to the jurisdiction of Bangladeshi courts.